We are a team of creative Artists who provide a creative service in both consultative expertise and physical labor. Our rates are categorized and listed below:

• Dress Alterations: Free estimates provided over the phone (one complimentary adjustment is included with the price of each paid alteration during the alterations process).
• Gown Steaming: Not included with alterations as this is a separate service for an additional cost.
• Hourly Rate: $150 (for design and creative works such as hand-beading, sewing on lace appliques, etc).
• Rush: 25% fee for turnarounds within 8 weeks [or] 50% fee for turnarounds within 4 weeks [or] 100% fee for turnarounds within 1 week (percentages are based on the total alterations cost).
• Rescheduling Fee: $50 (per each requested “sooner” date/time).
• In-Person Consultations/Fitting Sessions/Accessory Try-Ons: $50 (per each session).
• Special Request Appointment Fee: $75 per hour outside of our normal business hours (refer to our hours of operation).

Terms of Service for Booking

Due to the high demand of our popular service, we cannot hold appointment dates/times for Brides prior to processing a $250 (non-refundable) deposit. 

We recommend processing the deposit as soon as possible to avoid forfeiting your preferred date/time. Your appointment will be confirmed via text message once your deposit has been processed and received. 

Rescheduling or postponing an appointment will not forfeit the deposit. However, please contact us as soon as you are aware of a potential conflict with your scheduled appointment date/time so we can assist in rescheduling immediately.

Your deposit will be applied towards the alterations ticket at your first fitting and payment for the remaining balance is due in full that same day. We accept cash, debit/credit card, or Zelle® transfer.

Due to liability constraints, we cannot work on your gown until the payment has been made. Consequently, we cannot cut or modify your property until a monetary transaction has taken place, which represents your permission given to us. 

Hours of Operation

*WE ARE OPEN BY APPOINTMENT ONLY*

Client Service Hours: Monday-Saturday 9AM-6PM (close for lunch 1pm-2pm) / Sunday closed.

Our “fitting” schedule hours may differ from our client service (administrative) hours. Please first confirm that your schedule corresponds with our schedule before booking your appointment with us.

Fitting Sessions

Standard Alterations – Most Brides will average 4 fittings and we require Brides to have availability in their schedule should they need to fulfill all 4 fittings.

Custom Alterations – Most Brides will average 6 fittings and we require Brides to have availability in their schedule should they need to fulfill all, but not limited to 6 fittings.

Fitting Duration & Appointment Preparation

1st Fitting: 90-Minute Consulting and Pinning Session

(Bring your undergarments, wedding shoes, and any accessories to try on with your dress for a proper fit assessment).

Subsequent Fittings: 60-Minute Assessment and Pinning Adjustments

(Continue to bring your personal items to help the fit of the dress).

Final Fitting: 60-Minute Final Look

(No further alterations will be made to the dress and will be taken home or left at our tailor shop for a pre-scheduled steaming service).

Off-the-Rack or Pre-Owned Gowns

Due to hygienic purposes, “soiled” gowns are required to be dry cleaned before starting the alterations. Your gown will be inspected upon arrival at your first fitting.

If your gown is not clean, we will have to reschedule your appointment. Rescheduling fees and/or rush fees will apply as necessary.

Regarding storage…gowns that have “age” to them and/or have been stored away for a long period of time are subjected to turning yellowish in color.

Lace gowns are the most common because textile manufacturers bathe the fabrics in chemicals to achieve a certain kind of distinction within their process.

With age, the chemicals on fabrics are slowly oxidized by air, which means that a chemical reaction has occurred. Hence, a yellow “stain.”

We are not responsible for this outcome, should it occur while your gown is being stored inside our studio.

Postponement/Cancellation & Gown Storage

Upon receiving notification of your event, there will be a 7-day grace period for picking up your gown. Beyond the grace period, $10 per day will be charged for storing your gown in our studio.

All personal property [gowns/garments] not claimed within 60 days from the first date of notification will become property of LoveSewTrue thereafter.  

[Post-Wedding] Gown Repairs

Once you’ve tied the knot, we are still on standby to help you repair your gown, no matter what it needs. All consultations, fittings, and sewing fees will apply as normal.